6uo.io Support Center
Find answers to common questions or get in touch with our support team.
Getting Started
What is 6uo.io?
6uo.io is a secure, non-custodial DeFi wallet that gives you full control over your private keys and assets. You can swap, stake, bridge, and earn across multiple chains.
Is 6uo.io safe?
Yes. 6uo.io is non-custodial — we never have access to your funds or private keys. Your seed phrase is encrypted and stored only on your device.
How do I create a wallet?
Download the 6uo.io, tap 'Create New Wallet', securely back up your 12-word recovery phrase, and you're all set!
Security & Recovery
I lost my phone. Can I recover my wallet?
Yes! As long as you have your 12-word recovery phrase, you can restore your wallet on any new device by selecting 'Import Wallet'.
What if I forget my passphrase?
There is no way to recover your wallet without the recovery phrase. Never share it and store it safely offline.
Transactions & Swaps
Why is my transaction stuck?
This can happen due to low gas, network congestion, or incorrect slippage. Try increasing gas or wait and retry later.
How do I add a custom token?
Go to Assets → 'Add Token' → paste the contract address. 6uo.io will auto-detect the token.
Still need help?
Our support team is here 24/7 to assist you.
Use the button above to open a ticket